At Bee Services we pride ourselves on forming long term relationships with our clients based on trust and a commitment to exemplary service delivery. To highlight that work we are talking to Steven Platts, Bursar at London’s Glendower Preparatory School. Our expert cleaning team has been working with the school for more than a decade helping it maintain the highest standards and creating an environment that helps young people thrive.
Glendower is an Independent Preparatory Day School for girls aged between 3 and 11. Located in South Kensington, the school was established in 1895 and following a recent expansion now accommodates around 300 girls.
The school has exacting requirements and Bee Services staff have been cleaning Glendower for many years, maintaining safe and vibrant spaces that meet the needs of staff and pupils alike. Six Bee Services staff clean the buildings during the evenings and ensure that everything is tidy, safe and hygienic ready for the next day of learning.
Glendower’s Bursar Steven Platts explains the work of our cleaning professionals is essential in making the right impression. He says: “The standards here are very high and if they are not maintained it won’t go unnoticed. The greatest endorsement of Bee Services is the fact that nobody comments on their work. I have been here for just over two years, and I have never had an issue with the cleaners. They know what they are doing, are very diligent. They even come in during the holidays to do additional work as and when required.”
Added value
The school approached Bee Services for further assistance in 2024 when it was struggling to find an effective caretaker. We introduced them to Youssef who impressed everyone with his skills and commitment. Since December he has been working as a term time Site Assistant, supporting the school with everything from cleaning and DIY to preparing for events
“He’s brilliant” says Steven. “Like the other cleaning staff, he has become an important part of our school community. We develop close relationship with these people, and they are amongst the school’s longest serving employees. That longevity comes down to reliability, great communication and a willingness to go above and beyond.”
He adds: “Our account manager Kamila is our main point of contact at Bee Services and she’s super proactive when it comes to meeting our needs. When new people are introduced, they always provide the correct paperwork for safer recruitment checks. You’re made to feel like a really valued customer.”
Managing impacts
Glendower also values the fact that Bee Services is developing and implanting a robust sustainability strategy. The school has started its own journey by starting to collect emissions data and identifying areas for improvement.
“There is now a real focus on sustainable practice”, says Steven. “We value the fact that Bee Services shares our vision and is also working to manage its impacts. They have also helped us respond to changing waste legislation by providing us with a bin for food waste and encouraging everyone to increase our recycling rate.”